Rubryka spoke with Tetiana Minenko, Deputy Director for Program Affairs at the Foundation for the Prevention of Chemical Dependence and AIDS (HelpMe platform), and Hanna Tverdokhlib, a tuberculosis specialist and consultant to the National Tuberculosis Hotline, about the tuberculosis situation in Ukraine and how the Tuberculosis Hotline supports patients.
Ukraine is gradually reforming its approach to tuberculosis treatment, making it more accessible and effective. Modern diagnostic methods are being implemented, treatment protocols are being optimized, and social support for patients is expanding. A unified care system ensures treatment regardless of a patient's place of residence, while a three-level laboratory network streamlines diagnostics. Most patients can now receive outpatient care, reducing the need for prolonged hospital stays. The introduction of new antimycobacterial drugs offers hope even for those with multidrug-resistant tuberculosis.
However, despite Ukraine's commitment to providing equal access to modern diagnostics and treatment, patients still encounter delays and bureaucratic obstacles.
"Although diagnostic and treatment methods are available, patients may face challenges due to poor coordination and limited communication among healthcare providers," explains Hanna Tverdokhlib, a phthisiologist and consultant for the Tuberculosis Hotline.
The difficulties for Ukrainians extend beyond medical care. For people with tuberculosis, mobilization may become unlawful, accessing diagnostics during wartime can be difficult, and obtaining disability registration is often an almost impossible task.
Under these conditions, the Tuberculosis Hotline, launched in 2013 by the Charity Organization "Fund for the Prevention of Chemical Dependence and AIDS," has become an essential resource. It serves as a crucial link between patients and medical institutions, offering timely information, as well as legal, medical, and psychological support via phone or online. More than just a service, it is a lifeline for thousands who need assistance when conventional healthcare systems fall short.
Фото ілюстративне: istockphoto
The charitable organization "Fund for the Prevention of Chemical Dependence and AIDS" (HelpMe platform) is actively working to improve tuberculosis treatment and prevention in Ukraine. The Tuberculosis Hotline project was created to ensure that anyone affected by the disease can receive timely medical, legal, and psychological support.
Hotline consultants—including tuberculosis doctors, psychologists, and lawyers—provide assistance via phone, online chat, and video calls. All consultations are free of charge.
Tetiana Minenko, Deputy Director for Program Affairs of the Foundation, explains the types of questions the hotline can address:
The Tuberculosis Hotline is available:
For those experiencing an acute emotional crisis that affects their daily life or tuberculosis treatment, the foundation offers video sessions with psychologists. These sessions help individuals identify the causes of the crisis, develop personalized coping strategies, and learn techniques to restore emotional balance and maintain motivation for treatment.
In addition to direct support, the foundation runs an information campaign aimed at the general public. It shares reliable information about tuberculosis, including prevention and treatment methods, through its website and social media platforms:
Фото ілюстративне: istockphoto
"Thanks to our work, thousands of people receive the support they need to fight tuberculosis, while society becomes more informed and tolerant. We continue to work to ensure that everyone has access to quality treatment, psychological support, and legal protection—regardless of their life circumstances," says Tetiana Minenko, the Foundation's Deputy Director for Program Affairs.
She shares a story that highlights how the Tuberculosis Hotline, through cooperation with other medical institutions, successfully helped a patient in need.
A woman who had been battling tuberculosis for over 11 years—since 2013—contacted the Hotline. In May 2024, her condition worsened significantly, and by October, doctors diagnosed her with histological tuberculosis. After successfully undergoing surgery at a leading scientific center, she began outpatient treatment. However, health complications caused her to lose her job, making it necessary to apply for disability status. That's when unexpected challenges arose. Despite her condition, she faced repeated refusals—first from the institution where she was receiving treatment, and then from the local tuberculosis hospital.
"In a state of despair and uncertainty, the woman turned to our team. She described facing prejudice, stigmatization, and discrimination while struggling to access proper medical care. Although her request was complex, we immediately stepped in to help," Minenko continues.
- First, the woman was contacted by the hotline with the management of a specialized scientific center. They confirmed that the registration of a disability group was not within their competence.
- Next, they contacted representatives of the local tuberculosis hospital and experts in assessing the functioning of patients to assign a disability group. Constructive dialogue between the institutions helped transfer the patient to the local tuberculosis hospital to continue treatment.
- Now the patient's condition is being monitored by a specialist. They determine the dynamics of treatment and assess the patient's daily functionality to determine the level of disability.
"As a result, we solved the patient's problem, thanks to coordinated inter-institutional cooperation. The patient continues treatment without interruption and was able to register a disability group, which means that she will now have social support," summarizes Minenko.
Фото ілюстративне: istockphoto
"Over the past decades, the situation with tuberculosis in Ukraine has partially stabilized, but it remains challenging. One of the key areas for improvement is ensuring effective communication between doctors, patients, and society," says Tverdokhlib.
She emphasizes that accurate and accessible information about tuberculosis plays a crucial role in preventing new cases and reducing stigma. Patients who are well-informed about their diagnosis, treatment methods, and potential side effects are more likely to follow their treatment regimen. It is essential that this information is presented clearly and is understandable to everyone.
Another significant issue is the lack of understanding between doctors and patients, which often leads to anxiety and lower adherence to treatment. Family doctors, who are usually the first point of contact for patients with tuberculosis symptoms, play a critical role beyond diagnosis and referral. They must also take on an educational role, explaining to patients and their families that individuals undergoing proper treatment do not pose a threat to others.
Raising awareness among military medical commissions is also an urgent issue. These commissions need to understand the long-term effects of tuberculosis and follow current medical standards for determining fitness for military service. Additionally, people facing illegal mobilization after tuberculosis or seeking disability registration due to the disease require reliable legal support to protect their rights.
Tuberculosis (TB) is an infectious disease that primarily affects the lungs and is transmitted through airborne droplets.
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