The language law is being implemented, so we analyzed which rules begin to operate from January 16, and which ones are still on hold. And how to act when your right to receive information or services in the state language is violated.
Today, January 16, according to Article 30 of the "language" law or the law "On ensuring the functioning of the Ukrainian language," service providers, regardless of ownership, must serve consumers and provide information about goods and services in the state language. Information on services, products, and goods should also be provided in the state language. In the supermarket and online store, in the cafe, in the grocery store, in the bank, and at the gas station, in the pharmacy or library, the service must be provided in Ukrainian. And not only that. There are exceptions to the rule:
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